11.12.2018
Feelingstream rises €400k to find lost opportunities within customer communication
Tehnopol’s good partner Feelingstream is proud to announce the investment of 400 000 EUR from FiBAN business angels (https://www.fiban.org/) and Gorilla Capital (https://www.gorillacapital.fi/) to expand our growth to the Nordic market.
Terje Ennomäe, the CEO of Feelingstream commented “We are incredibly excited to be selected as a top startup among strong candidates at NAP (https://www.nordicangelprogram.com/) program. The investment will be key in helping us to deliver actionable intelligence products for banking, telecom, insurance, logistics etc sectors”. At Feelingstream they are building products for sales-, quality- and marketing manager in order to have better visibility and operational tools.
They at Feelingstream are really surprised to be one of the TOP4 candidates in NAP program, especially with all companies having female founders. Technology related investments are often male-dominated (read more from Slush article https://www.slush.org/news/slush-brings-nordics-first-female-founder-office-hours-to-helsinki/), and being a female founder is an exception. However, this might become a benefit, them having a more diversified view on the business, people, motivation, strategy and future. The world is not just in one colour, it is full of colours and they need to have different eyes for it.
Feelingstream will continue fast growth in product development and customer onboarding in the Nordics. The problem large corporations have today is a poor visibility for catching sales opportunities or searching for churning risks during customer interactions. This is exactly where Feelingstream can help you. Their vision is to help large corporations to catch signals from customer communications in all channels – voice calls, web requests, chats, NPS or CRM.
This is just the beginning
2019 will be an incredible year for Feelingstream, with various plans to grow the company and expand their services. This investment gives them an opportunity to reach their vision of improving customer service with Artificial Intelligence (AI) at a larger scale. Their goal is to grow their team and expand to all Nordic countries during 2019. Their customers can increase their revenue, detect churning customers or track how customers asked about your products. For the customers, the speedy growth means they will have the possibility to deliver more projects with high impact and develop software even quicker.
