Thorgate: accelerating digital transformation in healthcare

As with many crises, COVID-19 has accelerated many innovations in health tech. Our member Thorgate has put some examples on the table.

“When speaking of impact in the acceleration of digital transformation in general, I would point out our overall approach in tackling the challenges our clients come to us with,” says Karl Õkva, Project Manager at Thorgate. “The process involves trying to reduce the initial scope until nothing can be removed, rather than adding things until nothing more can be added. With the client, we always try to see the first minimal thing that would add value for the end users and focus on that, constantly involving the stakeholders who would be using the system, building up the solutions based on end-user feedback and testing rather than trying to release the ‘perfect’ product to the market straight away. In doing so, we can be certain that we are actually tackling the real challenges users have rather than attempting to guess what problems they might face and solve them before they even occur.”

“When speaking of solutions we have already introduced,” he continues, “I would pay attention to the solution for Health Tech Solutions (HIPAA-compliant communication platform TXP Chat) – first, because it has been out for some time already and thus has had the time to maximise its impact and, secondly, because it is literally catered towards reducing communication gaps and increasing the speed of information delivery, thus resulting in more people receiving the help they need.”

Õkva says that there has been a global mental shift due to the current situation, which has opened up some doors or even whole avenues to some problems that companies did not feel were as acute as they are now with the majority of the world still experiencing a lockdown. These problems include contactless delivery, digital asset tracking and logistics/resource management, to name a few. “On the global scale, it is evident that COVID-19 has forced many changes to happen faster than they would have otherwise or even brought to life solutions that were once considered low priority or simply unnecessary. From the market point of view, the biggest visible difference is that digital solutions went from being pushed to implementation by a few leaders in healthcare companies to suddenly being requested or even demanded by the whole team,” he adds.

Although Thorgate has some plans for the future regarding digital healthcare, they can’t reveal much. “The ones we were allowed to discuss, we said as much as we could and in as much detail as was relevant to the talk. As for other current or upcoming projects, we can’t reveal much, but we can say keywords such as auto-detection, machine-reading, information parsing and auto-analysis,” Õkva reveals.

Watch the webinar ‘Accelerating Digital Transformation in Healthcare’: https://youtu.be/74j3eET_als

The webinar is focused on the real-world challenges and potential solutions often associated with digitalisation in connected health.